The Litigation Psychology Podcast
The Litigation Psychology Podcast presented by Courtroom Sciences, Inc. (CSI) is a podcast for in-house and outside defense counsel and insurance claims personnel about the intersection of science and litigation. We explore topics of interest to the defense bar, with a particular emphasis on subjects that don‘t get enough attention. Our hosts are experts in Clinical Psychology, Social Psychology, and scientifically-based jury research with a wealth of knowledge about science, research, human behavior, and decision making, which they apply in the context of civil litigation.
Episodes
Monday Nov 01, 2021
Monday Nov 01, 2021
In this episode, Dr. Bill Kanasky, Jr. reviews the critical steps that need to be taken when preparing for trial. Bill shares a trial preparation to-do list which includes:
- Making a schedule and plan
- Setting up witness preparation sessions, either for the first time or refresher sessions if the trial was delayed due to Covid. Witness training (not just telling) must focus on the keys to delivering strong testimony and training on the 3 biggest mistakes made by defense witnesses during rehabilitation or direct examination: sharing too much information, volunteering information, and going too fast
- Determining what the courtroom setup will be as many courtrooms are now set up differently due to Covid
- Voir dire and jury selection questions and plan, including the filing of a motion to use a supplemental juror questionnaire to identify sensitive topics, particularly related to, or exacerbated, by the pandemic. Bill goes through a number of sensitive topics that are crucial to address during jury selection such as mental health issues, mask mandates, financial issues, vaccinations, etc.
- Opening statement development strategy and approach, including presenting a research-supported alternative damages figure
- Closing arguments by summarizing key arguments and repeating the alternative damages number from voir dire and opening statements
Watch the video version of this podcast: https://www.courtroomsciences.com/r/hQt
Monday Oct 25, 2021
Monday Oct 25, 2021
In this episode, Dr. Steve Wood and Dr. Bill Kanasky, Jr. talk about the relationship between sports psychology and litigation. They discuss the concept of forcing cognition, which is a gap of time that a witness is trained to take during questioning in order to maximize cognition prior to any response. Bill and Steve share examples from sports and explain how forcing cognition addresses the biggest mistake that witnesses make, which is the speed at which they answer questions. Steve and Bill also discuss the importance of relaxation training to help address the nervousness of witnesses and another technique that sports psychologists teach: the skill of positive thinking. They talk about how critical it is for witnesses to be taught to reframe negative events and negative stimuli to prevent themselves from falling into plaintiff attorney traps or losing focus during questioning, which can lead to disastrous outcomes. To watch the video version of this episode: https://www.courtroomsciences.com/r/oCI
Monday Oct 18, 2021
Monday Oct 18, 2021
Dr. Bill Kanasky, Jr. describes pre-litigation preparation and talks about the importance of investing in these tools before clients are involved in litigation. Bill shares how more and more clients are proactively evaluating, assessing, and training potential corporate representatives and expert witnesses in advance of litigation. The 30(b)(6) witness is a really important role and making sure the best representatives are selected is critical. Potential corporate representative and PMK candidates are put through an advanced neurocognitive witness training and then tested with mock deposition questioning to help clients evaluate a witness' potential and opportunities to improve before they are called to testify at deposition. This pre-litigation training is being used for corporate representatives, safety directors, physicians, and others and helps them be confident and ready in advance of litigation. Dr. Kanasky also shares his insights on the concept of double anchoring. He describes the importance of conducting jury research to test admitting liability and alternate damages figures and attacking the plaintiff's number by presenting a reasonable counter amount. Testing different figures with multiple mock juries allows you to find a number that won't be perceived by the jury as low-balling and helps you develop a strategy for how to approach presenting alternate damages figure. To watch the video of this episode: https://www.courtroomsciences.com/r/Lyd
Monday Oct 11, 2021
Monday Oct 11, 2021
Dr. Steve Wood and Dr. Bill Kanasky, Jr. team up to talk about the increased incidents of aggressiveness and violence that we are witnessing on airplanes, at airports, sporting events, and more. Steve and Bill talk about what these fights and bad behavior mean for the jury pool since the people involved in these fights are jury eligible. They discuss the psychology behind this behavior and what they are seeing in mock trials in the behavior and decision making of mock jurors since the start of Covid. They also talk about what attorneys need to be aware of during jury selection in terms of the mental health of jurors, as well as the emotional state of witnesses prior to their testimony at either deposition or trial. Steve and Bill share examples of what mistakes and assumptions defense attorneys are making about jurors and how those assumptions are hurting them in case outcomes, plus what the plaintiffs bar is doing to win more cases. Lastly, they highlight the diversity of these ever-increasing examples of bad human behavior which cut across all races, genders, age groups, geographies, occupations, etc., creating even more of a need to do a proper, scientific assessment of witnesses and jurors in your litigation. To watch the video version of this episode: https://www.courtroomsciences.com/r/2oK
Monday Oct 04, 2021
Monday Oct 04, 2021
Brian Thompson, Founder of Law & Motion, joins the podcast to talk about physical fitness for attorneys and others in the legal profession. Brian is a practicing attorney who made a lifestyle change at the start of his legal career to put more of a focus on his physical fitness. He talks with Dr. Bill Kanasky, Jr. about the stresses of the attorney profession and how those demands make it easy to put off being healthy and physically fit and what some tips are to overcoming these obstacles. Bill has experience with clinical research on physical fitness and shares results from his dissertation on why people quit exercise programs, which is the biggest challenge with any exercise regime. The top two predictors of why people stop exercising are pain (overdoing it) and illogical, unmet expectations. Bill asks Brian to weigh in on how to address these predictors of why people stop exercising and they also talk about the necessity of a strong, healthy diet in addition to a solid exercise plan. Lastly, Brian shares his thoughts on fad diets, how to think about the gym as the practice ground for where you practice for your daily life activities, and how to make a plan for better health and physical fitness. Watch the video version of this episode: https://www.courtroomsciences.com/r/LWL
Monday Sep 27, 2021
Monday Sep 27, 2021
Jay Blobner, Senior Safety & Risk Manager with International Transportation Services Inc., joins the podcast to speak with Steve Wood, Ph.D. about how the trucking industry has changed over the years. Jay shares a bit about his extensive experience in the transportation field and talks about the changes he has seen in the trucking industry over the years. He also gives his thoughts on what he would like to see the industry put more focus on and the biggest challenges he sees in the trucking industry. Steve and Jay talk about how important it is for defense attorneys who are working with trucking clients to know and understand the trucking and transportation industry and how investing in learning more about the industry builds their credibility and helps them during litigation. They also discuss nuclear verdicts and Jay shares what he's implemented to do more due diligence on drivers prior to hiring and what he emphasizes during onboarding and training. Lastly, Steve and Jay share their thoughts on the opportunities to better market and promote the value that truck drivers and the trucking industry deliver. Watch the video version of this episode: https://www.courtroomsciences.com/r/PII
Monday Sep 20, 2021
Monday Sep 20, 2021
Chantal Roberts, Principal & CEO of CMR Consulting, joins the podcast to talk about litigation and the insurance industry. Chantal serves as an expert witness for claims handling standards and procedures and has a wealth of knowledge about the claims process. Chantal and Dr. Bill Kanasky, Jr. talk about the shortsightedness of the insurance defense industry and what the reasoning is behind how insurance companies approach litigation. They discuss how an investment earlier in the litigation process by insurance companies could manifest in significant cost savings. They talk about how claims departments adjust claims, the relationship between primary carriers and excess carriers and how they can, and should, work together and collaborate for better outcomes. Lastly, Chantal shares her perspective on the workload that adjusters manage, the burnout, and how that leads to the mishandling of files. Watch the video of this podcast: https://www.courtroomsciences.com/r/pm4
Monday Sep 13, 2021
Monday Sep 13, 2021
Steve Wood, Ph.D. talks about what he's been witnessing lately with attorney presentations in mock trials and focus groups, how those attorneys are being perceived by mock jurors, and the impact that has on jurors' impressions of the attorney's credibility. Steve shares the research and insights he's collected on attorney credibility and the impact attorney credibility has on case outcomes. Persuasiveness and credibility are impacted by likeability, similarity, and physical attractiveness, plus trust. Steve offers suggestions on what younger attorneys, in particular, can do to become better and strong presenters and exude more credibility. He also talks about approachability and authoritativeness and the importance of finding the balance between the two to establish trustworthiness and credibility with jurors. Watch the video version of this episode: https://www.courtroomsciences.com/r/1tM
Monday Sep 06, 2021
Monday Sep 06, 2021
Dr. Steve Wood joins Dr. Bill Kanasky to discuss the topic of buyer's remorse in litigation consulting. Bill shares some recent examples of clients who have invested in witness training and/or jury research, win their case or otherwise get a favorable result, but then have buyer's remorse when they get the invoice. Steve talks about the psychology of what causes that perspective, the underlying human behavior and motivation, and explains and describes "approach motivation" and "avoidance motivation". Bill and Steve talk about the disconnect between the identified need in advance of the outcome and the feeling about the decision after the fact and how these decisions are interpreted or rationalized afterwards. They also bring up the challenge in the insurance industry about how the person paying the bill (the Claims person) isn't the one who directly realizes the benefit from the favorable outcome. Claims has to fund the expense but doesn't receive the benefit when the witness training or research results in a positive outcome and this disconnect is a challenge. This buyer's remorse can be experienced by attorneys and law firms too. Lastly, Steve and Bill answer some listener questions including the difference between a focus group and a mock trial, the biggest mistakes to avoid in a mock trial, optimal number of jurors for a mock trial, and more. Watch the video version of this episode: https://bit.ly/3zEGXkE
Monday Aug 30, 2021
Monday Aug 30, 2021
Justin Ratley, Attorney with Munsch Hardt in Houston, TX, joins the podcast to talk about his background in military intelligence and federal law enforcement prior to going to law school to become an attorney. Justin discusses with Dr. Steve Wood how his experience in law enforcement has influenced his work as an attorney, including how he approaches interviewing witnesses at deposition and how its different than his experience in an interrogation room. Justin shares what he learned in his transition from law enforcement to a practicing attorney and how he brings extra value in his work with his clients, which include industrial companies, such as oil & gas, as well as insurance. Lastly, Justin gives his advice for younger attorneys in preparing for deposition. Watch the video version of this episode: https://www.courtroomsciences.com/r/r93