The Litigation Psychology Podcast

The Litigation Psychology Podcast - Episode 74 - How to Manage and Prepare Emotional Witnesses for Deposition

Attorney Matt LaBeau with Collins Einhorn Farrell joins Dr. Steve Wood to discuss preparing emotional witnesses for deposition. Matt talks about the different types of emotions that witnesses might be struggling with (sadness, anger, nervousness) and how important it is to identify in advance if your witness may be an emotional one so that the attorney and consultant can offer the proper level of preparation and training. Matt shares some examples of emotional witnesses he has worked with where things went well, as well as the story of a challenging witness whose testimony ended up sinking the case. Steve and Matt give examples of depositions where the emotional witness gets themselves into situations where the attorney can't do much to help and how that can be avoided with advance preparation and training. They also touch on Reptile and the impact of Reptile plaintiff tricks, plus difficult witnesses who won't meet with the attorneys and how to find ways to work with those types of witnesses. Matt shares the approach he uses when identifying an emotional witness including determining what their emotions are, how he meets and talks to them to make a connection, how he takes time to explain the process and help them understand how to deal with opposing counsel, etc. Lastly, Matt and Dr. Wood discuss the challenges of Zoom depositions and managing the witness's needs in a virtual setting and the impact of cases related to Covid deaths and the challenge of witnesses for those types of cases. Watch the video of this episode: https://www.courtroomsciences.com/r/mL4

The Litigation Psychology Podcast - Episode 73 - Cognitive Fatigue of Witnesses at Deposition

In this episode of The Litigation Psychology Podcast, Dr. Bill Kanasky talks about preventing nuclear settlements at deposition by doing a better job of managing the cognitive fatigue of witnesses during deposition testimony. Scientific evidence makes clear that witnesses begin to fatigue mentally at around the 35-minute mark, so the "take a break once per hour" philosophy of most attorneys is a major strategic mistake.
Dr. Kanasky highlights the key factors that contribute to cognitive fatigue:
negative reinforcement (plaintiff attorney wearing down the witness);
virtual testimony (virtual sessions can be more draining than live);
reptile (reptile questioning is challenging to navigate and it takes a lot of mental energy from the witness to deal with reptile deposition questioning);
stress of the litigation itself (fear, anxiety, irrational thoughts, etc.);
litigation guilt and sorrow (witness's guilt about negative outcomes);
corporate representatives who have a higher level of burden on their testimony than standard fact witnesses;
personal issues not related to the litigation (divorce, family issues, financial problems, substance abuse issues, etc.)
All cognitive fatigue issues are preventable. The ways to prevent cognitive fatigue is by properly assessing the mental state of your witnesses well in advance of deposition preparation, providing your witnesses with the appropriate level of neurocognitive training so they are fully prepared for the stress of deposition, identifying the right break schedule for the witness based on their personal situation, and being aware of the pace of the interaction to adjust the breaks accordingly.
Watch the video of this episode: https://www.courtroomsciences.com/r/g8g

The Litigation Psychology Podcast - Episode 72 - Trucking and Construction Litigation

Eric Miersma, Attorney with Balestreri Potocki & Holmes, and a former commercial truck driver, joins the podcast to discuss both trucking and construction litigation. Eric compares and contrasts the two different types of litigation, noting that construction players often have lots of experience with litigation but with most of the smaller trucking companies that he works with, they often have much less experience with litigation. Eric and Dr. Bill Kanasky discuss witness performance at deposition and trial and how Eric approaches the witnesses he works with in order to build trust and rapport. They talk about the challenge of working with terminated employees as witnesses, as well as foreign born witnesses. In addition, Eric and Bill discuss the strategy of admitting liability and how to position this with the jury. Lastly, they touch on the new challenges of jury selection in the current world of social unrest, political turmoil, and Covid. Watch the video of this episode: https://www.courtroomsciences.com/r/xw7

The Litigation Psychology Podcast - Episode 71 - Mental Health Awareness

May is Mental Health Awareness Month. Whitney Burkett, Associate Attorney with Anderson, Rasor & Partners, and CSI Litigation Consultant Dr. Alyssa Parker join Dr. Steve Wood to discuss mental health, and in particular the mental health of witnesses. Whitney and Alyssa discuss the importance of assessing the mental state of witnesses in advance of their preparation for testimony and understanding their overall mental health. Sometimes witnesses can be experiencing mental health stressors that go beyond the litigation which can impact their ability to avoid opposing counsel tricks and feel confident and calm for their deposition testimony. The group also talks about the importance of helping witnesses who are struggling with their mental state to understand that its okay to be having these stressful feelings and concerns and why discussing them will better prepare them for the battle of testimony. Dr. Parker provides an explanation of an amygdala hijack and the danger of the fight or flight response that is activated when the amygdala is hijacked due to emotion. Lastly, they discuss the impact of COVID on witnesses, how to prepare witnesses for virtual depositions, and the necessity of getting comfortable talking about witness' emotional well-being and mental health. Watch the video version of this episode: https://www.courtroomsciences.com/r/egp

The Litigation Psychology Podcast - Episode 70 - Traumatic Brain Injury Cases

Rick Joslin, Attorney with Collins Einhorn Farrell, talks to Dr. Steve Wood about Traumatic Brain Injury cases and some of the considerations when managing these types of cases. Rick and Steve discuss the challenges in defending traumatic brain injury cases which aren't always as visible as a physical injury and how the plaintiff's bar uses neuropsychological testing in making their case. Rick shares some of the approaches he has taken to be successful in defending traumatic brain injury cases and highlights and explains the importance of obtaining specific types of records early in the process including medical records, high school records, plus EMS records and emergency department records. Lastly, Rick and Steve talk about how a diagnosis of a traumatic brain injury is derived and how well jurors understand these types of traumatic brain injury cases in order to deliberate and arrive at their verdict. Watch the video version of this episode: https://www.courtroomsciences.com/r/ZQB

The Litigation Psychology Podcast - Episode 69 - The Evolution of the Insurance Claims Process

Tim Christ, Vice President of Growth for Claimatic, joins Dr. Bill Kanasky, Jr. to talk about how the insurance claims process has evolved over time. Tim provides some background on Claimatic, an intelligent decisioning software that automatically and quickly triages, routes, and assign thousands of claims in complex workflows and then shares how the claims process has evolved from highly manual to the use of more technology, albeit at a slow pace. Tim comments on how some in the insurance industry have begun to place more emphasis on improving the customer experience and the benefits to client retention and reducing churn. He talks about how some insurance companies have begun leveraging data to realize savings by speeding up payments on certain types of claims and what the concerns are with the broader use or adoption of technology by insurance companies. Lastly, Bill and Tim discuss the effects of COVID-19 on litigation and their thoughts and predictions on how companies will manage their workforces as they are able to return in-person to offices and what that means for continuing to work remotely or hybrid models, etc. Watch the video version of this episode: https://www.courtroomsciences.com/r/gGw

The Litigation Psychology Podcast - Episode 68 - Cross Examination Strategies and Tactics

With in-person trials beginning to ramp up again after the shutdowns caused by COVID-19, dusting off trial skills becomes important. In this episode of The Litigation Psychology Podcast, Dr. Bill Kanasky speaks to trial attorneys Paul Motz of Segal McCambridge and Georgianne Walker of May Oberfell Lorber about the art and science of cross examination. Paul and Georgianne discuss their individual philosophies around cross examination, how they make decisions about the approach they will take for cross based on the jury, and how they handle cross examination of an adverse co-defendant. Paul and Georgianne also share specific case examples and stories, talk about the role that gender might play in their cross examination strategy, how they manage cross examination of expert witnesses, and how they help their own witnesses when they are being attacked by opposing counsel. Lastly, the group discusses how they have been, and expect to, manage the physical distance Covid protocols in place when doing cross examination.  Watch the video of this episode: https://www.courtroomsciences.com/r/2pj

The Litigation Psychology Podcast - Episode 67 - Keys to Preparing for Virtual Depositions

Colleen Burke, James Hunter, and Kari Melkonian, Attorneys with Michigan law firm Collins Einhorn Farrell join Dr. Steve Wood to discuss the topic of virtual depositions. The group shares their experiences thus far with doing online depositions, including how they got started and what they've learned as best practices, plus things to watch out for. They discuss the advantages and disadvantages of preparing clients virtually and conducting depositions over Zoom and the importance of testing the technology beforehand and teaching the witness to identify and address any issues or distractions that can be dealt with in advance of the deposition day. They share how they remind deponents about the fact that these are formal proceedings, even when being done from the comfort of your own home, and what the protocols and procedures are that they need to adhere to. The panel emphasizes the importance of a good performance at deposition and how a bad deposition can result in a settlement offer being pulled or increasing exponentially. Lastly, the group weigh in on their expectations about whether jury trials would ever be conducted virtually. Watch the video version of this episode: https://www.courtroomsciences.com/r/x4b.

The Litigation Psychology Podcast - Episode 66 - Ellen Voie - President & CEO Women in Trucking Association

Ellen Voie, President and CEO of the Women in Trucking Association, joins the podcast to talk with Dr. Bill Kanasky about this association she started in 2007. Ellen and Bill discuss how and why the organization began, who its members are (its not only women!) and the roles that women play in the trucking industry. Ellen shares how she attracts women to a traditionally male dominated industry by telling stories to describe the roles women can play in the industry and how they keep in touch with their members. Ellen and Bill also discuss how the association works with drivers to support their physical and mental health and managing the truck driver shortage by recruiting more women to be drivers. Watch the video edition of this episode: https://www.courtroomsciences.com/r/XCU

The Litigation Psychology Podcast - Episode 65 - Attorney Inspiration from Kanye West

Brent Turman, Partner and Trial Attorney with Bell Nunnally & Martin LLP in Dallas, TX, joins the podcast to talk about how attorneys can draw inspiration from Kanye West in their approach to litigation. Brent uses milestones in Kanye's life and career to illustrate opportunities for litigators in how they manage cases. Brent and Dr. Steve Wood discuss four specific lessons including finding your voice, listening, using the right strategy, and pushing the envelope. This unique and interesting episode includes multiple examples and stories from both Kanye's career as well as from different cases that demonstrate how attorneys truly can be inspired by Kanye West. Watch the video version of this episode: https://www.courtroomsciences.com/r/unh