The Litigation Psychology Podcast

The Litigation Psychology Podcast - Episode 190 - Health & Fitness in the Trucking & Transportation Industry

Dr. Mark Manera, Founder and CEO of Supply Chain Fitness, joins Bill Kanasky, Jr., Ph.D. to talk about fitness in trucking and transportation. Mark is a physical therapist and founded his company after identifying the level of unhealthiness in the trucking industry. Bill and Mark discuss the challenges with helping transportation companies understand the value and return on investment in health and physical fitness programs and how Mark has been addressing some of the objections to costs for these types of programs. Mark describes the programs his company offers including exercise, nutrition, and coaching and how he works to make things simple and accommodating for drivers such as exercises that can be done outside the truck, inside the truck, etc. He also provides nutritional guidance and healthy options for eating while on the road. Lastly, Bill and Mark talk about the impact of small changes, sleep hygiene, and the importance of rest. Watch the video of this episode: https://www.courtroomsciences.com/r/9kK

The Litigation Psychology Podcast - Episode 189 - Competing Priorities at Deposition Prep

Ava Hernandez joins Steve Wood, Ph.D & Bill Kanasky, Jr., Ph.D. to discuss competing priorities at deposition prep. The client, attorney, and witness are all involved at different levels in the deposition prep though sometimes the goals for each aren't aligned and may be in conflict with one another. The group discusses the witness's perspective and how their brain is wired to survive which, if not properly trained, may lead to answering questions in a non-ideal way. The attorney may be focused on defending their client and may not fully understand how a witness should be prepared in order for them to deliver their best performance. And the client might also be advocating for defending themselves and not aware of what the purpose of the deposition is (hint: its not to win the case) which is to get to the other side of the deposition without making things worse. 
To address these competing priorities, it's important to get alignment on the objectives before any deposition prep starts and to invest the time with the witness to evaluate, assess, and address any emotional issues or concerns that the witness may have to ensure they can be successful with the training and prep. The witness's needs and perspective must be front and center and attorneys and clients should treat them as an integral part of the process so they understand their role and why the legal team is asking them to do what they are asking for. Watch the video of this episode: https://www.courtroomsciences.com/r/b6a

The Litigation Psychology Podcast - Episode 188 - Effective Listening Skills for Witnesses During Testimony

Bill Kanasky, Jr., Ph.D. talks about the importance of effective listening skills by the witness during testimony. Listening is a skill that must be taught by a neurocognitive expert because the brain is not wired naturally to listen, particularly to the degree required during questioning. Bill dispels the myth that witnesses should engage in active listening during their testimony. Active listening is a communication tactic whereby the listener is analyzing the gestures, body language, tone of voice, posture, etc. of the speaker to understand their point and then when responding, adjusting the listener's own body language, tone, gestures, etc. to acknowledge you understood what the speaker was saying. The skill of active listening is not meant for an adversarial situation like a deposition or trial. 
When preparing a witness for testimony, you want your witness to practice passive, focused listening and not spending energy on trying to interpret opposing counsel's body language, tone, and posture as these can be a trap for your witness. In an adversarial environment like testimony, active listening will actually hurt the witness as the opposing counsel is often trying to manipulate the witness. The purpose of active listening is to send non-verbal signals to the speaker to acknowledge that you are hearing and understanding what they are saying. This is not relevant or appropriate during testimony.

The Litigation Psychology Podcast - Episode 187 - Operant Conditioning & Witnesses - Part 2

Steve Wood, Ph.D. & Bill Kanasky, Jr., Ph.D. discuss part 2 of the operant conditioning topic and how opposing counsel uses operant conditioning to derail witnesses during both deposition and trial testimony. Operant conditioning is the creation of an association between a behavior and the outcome and can include positive reinforcement, negative reinforcement, and punishment. It's important to understand that negative reinforcement is not the same as punishment; negative reinforcement is the elimination of a negative stimulus, not punishment. 
Witnesses need to educated on how the questioner could use operant conditioning during their questioning, including rewarding answers that opposing counsel likes and delivering negative reinforcement for answers they don't like. This is challenging for an untrained witness's brain to decipher and manage. Bill and Steve discuss how powerful negative reinforcement is and also how positive reinforcement is used to manipulate the witness. Lastly, they discuss the topic of punishment and how opposing counsel can use punishment with witnesses to achieve their objectives. Watch the video of this episode: https://www.courtroomsciences.com/r/Lml

The Litigation Psychology Podcast - Episode 186 - Building Rapport Early With Your Witnesses

Brenda Smith, Attorney with Dvorak Law Group, joins Bill Kanasky, Jr. Ph.D. to discuss the importance of conducting an early, thorough assessment of witnesses before beginning deposition prep and to make a connection with witnesses before even starting prep. This early assessment allows the litigation team to address any issues in advance of deposition prep so the preparation can be more impactful and deliver positive outcomes. 
Brenda and Bill talk about working with witnesses who may be suffering from emotional issues and/or physical injuries from the accident. Brenda shares her approach for witness preparation, including starting the preparation very early, and checking in regularly with the witness to build rapport and see how they are doing with any physical or emotional  issues they may be dealing with. Brenda and Bill discuss how these check-ins are critical to building a connection with the witness, allowing them an opportunity to vent, and continually reassuring the witness that the litigation team is there to help and will be with them throughout the litigation process. 
Brenda and Bill give specifics on a recent case they worked on with an emotional and injured driver. The driver was being triggered by the video evidence and was having difficulty with acknowledging his culpability in the accident after viewing the video. They also talk about how important the support of the trucking company was in helping the driver in this difficult situation and how the owner of the trucking company even met with the driver face-to-face to express the company's support and assistance for the driver. Watch the video of this episode: https://www.courtroomsciences.com/r/xft

The Litigation Psychology Podcast - Episode 185 - Biggest Mistake by Defense Attorneys in Depositions

Bill Kanasky, Jr., Ph.D. talks about the biggest mistake defense attorneys are making at deposition, which is the erroneous assumption that the beginning of the deposition, when plaintiff's counsel is questioning the witness on background information, is not important. The witness (and the attorney) need to understand that those background questions are part of the setup for the plaintiff attorney and are critical for establishing good habits in responses from the witness that will need to be applied during the rest of the deposition. When witnesses get too comfortable with answering background questions, which are not perceived as threatening to the witness, they put themselves at a higher degree of risk to slip up when the questions become more difficult. Defense attorneys need to take the background questions seriously and practice them with their witnesses so they don't fall for the trap being setup during the background questions. It is imperative that defense counsel work with witnesses to establish proper habits in answering questions right from the outset of the deposition.

The Litigation Psychology Podcast - Episode 184 - The Power of Mentorship

Dr. Jonathan Glenn, Director of Diversity and Inclusion at Alma College, joins Steve Wood, Ph.D. to discuss mentorship. Jonathan talks about the power of mentorship and describes both formal and informal mentorship and how they differ. Jonathan shares how great mentors are able to see things within others that they can't see within themselves. Strong mentors challenge "safe dreams" and push others to dream even bigger. Jonathan describes some of the challenges with getting mentorship from potential mentors who are intimidated by confident, talented mentees and the importance of identifying mentors who want success for their proteges and are supportive of their needs and goals. Lastly, Jonathan describes the four key elements of successful mentorship: consistency, commitment, passion, and communication. Dr. Glenn's TedX talk can be seen here: https://www.youtube.com/watch?v=w2faGK8uRsI Watch the video of this episode: https://www.courtroomsciences.com/r/PE7 

The Litigation Psychology Podcast - Episode 183 - The Problem with Witnesses Who Pivot

Bill Kanasky, Jr., Ph.D. shares the issues with a witness he is training for trial testimony and the witness's problem with pivoting, which he did extensively in his deposition. This witness's deposition included responses that went on way too long, responses that came way too quickly, including speaking over the questioner, and most of his responses to questions about facts were pivoting responses like "Yes, but....". Witnesses must accept facts - facts are facts. Bill describes how he will be approaching the training for this witness based on what he observed in his deposition testimony in order to fix the mistakes that were made so they aren't repeated during his trial testimony.

The Litigation Psychology Podcast - Episode 182 - Deepfakes in Litigation

Fred I. Lederer, Director of the Center for Legal & Court Technology (CLCT) and Daniel Shin, Cybersecurity Researcher for CLCT join Steve Wood, Ph.D. to discuss the topic of deepfakes in litigation. Fred and Daniel provide the background and history of CLCT and how the center has expanded its focus to new and emerging technologies including machine learning and AI. Daniel defines what a deepfake is, how deepfake technology is being used and applied, and the group discuss the implications of deepfakes on litigation. Fred brings up the impact on admissibility of evidence as well as the larger concern of the triers of fact not believing whether any digital, video, photographic, or physical evidence is real. Daniel shares how some companies have been creating technology to authenticate digital content to aid in dealing with deepfakes, though this technology is still in its infancy at this time so education on what is happening with deepfake technology is key in the legal space. Lastly, Fred and Daniel share details about the courtroom at William & Mary Law School, which is considered to be the most technologically advanced courtroom in the country. Learn more about CLCT here: https://law.wm.edu/academics/intellectuallife/researchcenters/clct/. Watch the video of this episode: https://www.courtroomsciences.com/r/E5q 

The Litigation Psychology Podcast - Episode 181 - Listener Mail

Bill Kanasky, Jr., Ph.D. answers podcast listener mail:
- How can my client be better prepared for litigation before the court case is even filed?
- Do online jury projects work?
- If the witness only has two hours, is that enough for witness preparation and training?
- How long does it take to properly train a witness?
- When should I talk about damages at trial? - My witness is using marijuana to deal with their anxiety about the case. What should I do?
- What are the top opening statement mistakes?